Reignite Health

Privacy Policy Summary 

1.1 As part of our code of conduct, we are committed to respecting your dignity and privacy. Your medical information will only ever be disclosed as required by law or where your consent has been obtained and communicated. 

1.2 Information obtained during your consultations are legally required to be noted down and also serve as a means of documentation to track your rehabilitation progress. 

Release and Obtainment of Information

2.1 In accordance with your case, cross-communication between your physiotherapist and other multi-disciplinary practitioners/case managers/rehabilitation consultants/other physiotherapists in the clinic/employers may be necessary as part of your care or required by law. 

 2.2 In agreeing with these Terms & Conditions, you are providing us the permission for the appropriate and necessary communications to take place which may include release of information regarding your condition and treatment. 

Treatment Consent

By agreeing to these Terms & Conditions, you are providing your treating physiotherapist the consent to perform all appropriate and necessary examinations and treatment in accordance with their professional training and understanding of your injury. If you are unable to see your chosen therapist, and are booked with another practitioner in the interim of your preferred practitioner being unavailable or by other circumstances, you are consenting to the secondary physiotherapist accessing your previous treatment notes. This is to optimise 'seamless continuity' of your rehabilitation. 

Please be advised that at any given point, you are entitled to discuss with your therapist the nature and purpose of your care and any treatment you will receive, if it has not already been made clear to you. Under this umbrella includes the associated risks with the treatment you will receive. Please be assured that safety will always be the number one priority, and as first-line practitioners we are responsible for identifying any adverse risks and treatments that would be unsafe for you, and if physiotherapy is unsuitable for your condition at hand.